Workflow Builder
Maker/Checker stages, SLAs, escalations, exception queues. Publish with semantic diff + rollback.
Drag & reorder stages. Each stage is bound to a role and allowed actions.
1. MLI Maker
Upload, Validate, Submit
⋮⋮Upload, Validate, Submit
2. MLI Approver
Approve / Reject
⋮⋮Approve / Reject
NCGTC review and final approval stages. Overrides allowed for ledger values in Claims.
3. NCGTC Maker
Review, Edit (as permitted), Forward
⋮⋮Review, Edit (as permitted), Forward
4. NCGTC Checker
Approve / Reject / Return
⋮⋮Approve / Reject / Return
Default SLA (Demo)
Configure time limits per stage + escalation.
| Stage | SLA | Escalate To |
|---|---|---|
| MLI Approver | 24 hours | MLI Admin |
| NCGTC Maker | 48 hours | NCGTC Supervisor |
| NCGTC Checker | 48 hours | NCGTC Head |
Exception Queues
Route special conditions to queues (e.g., URN cap breach, late disbursement, claim cap hit).
Queue: URN Cap Exceptions
Eligibility
⋮⋮Eligibility
Queue: Late Disbursement
7-day window breach
⋮⋮7-day window breach
Queue: Claim Cap Hold
Carry-forward required
⋮⋮Carry-forward required
Status Dictionary (Demo)
Statuses used across modules (Draft → Validated → Approval-Awaited → Approved → In-Force...).
| Status | Meaning | Used In |
|---|---|---|
| Draft | Uploaded, not yet validated | All |
| Validated | Validation passed | All |
| Approval-Awaited | Sent for Approver | All |
| Approved | Approved by Approver | All |
| Guarantee-Provisional | Demand raised, payment pending | Sanction |
| Guarantee-In-Force | Payment received, CG issued | Sanction |
| Rejected | Rejected with remarks | All |